Cookie Usage

Cookie Policy

Last Updated: January 18, 2025

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies help websites remember your preferences, authenticate your identity, and provide a better user experience. This Cookie Policy explains how PrompTick uses cookies and similar technologies.

Types of Cookies We Use

1. Strictly Necessary Cookies

These cookies are essential for the Service to function properly. They enable core functionality such as security, authentication, and accessibility. The Service cannot function properly without these cookies.

Examples:

  • Authentication tokens and session management
  • Security and fraud prevention
  • Load balancing and service availability
  • CSRF protection tokens

These cookies cannot be disabled as they are required for the Service to work.

2. Functional Cookies

These cookies enable enhanced functionality and personalization. They remember your choices and preferences to provide a more personalized experience.

Examples:

  • Language and region preferences
  • Theme settings (light/dark mode)
  • User interface customizations
  • Recently viewed prompts and projects

3. Analytics and Performance Cookies

These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously. This helps us improve the Service and fix issues.

Examples:

  • Google Analytics (page views, session duration)
  • Error tracking and debugging (Sentry, LogRocket)
  • Performance monitoring and optimization
  • Feature usage statistics

4. Advertising and Marketing Cookies

These cookies are used to deliver relevant advertisements and track the effectiveness of marketing campaigns. They may be set by us or third-party advertising partners.

Examples:

  • Google Ads conversion tracking
  • Social media pixels (Facebook, LinkedIn, Twitter)
  • Retargeting and remarketing campaigns
  • Email campaign tracking

You can opt-out of these cookies through your cookie preferences or browser settings.

Third-Party Cookies and Services

We use various third-party services that may set cookies on your device:

  • Firebase Authentication: User authentication and session management
  • OpenPanel: Privacy-focused analytics
  • Amplitude: Product analytics and session recordings
  • Microsoft Clarity: Session recordings and heatmaps
  • Mixpanel (planned): Advanced analytics
  • Razorpay/Stripe: Payment processing and fraud prevention
  • Sentry: Error tracking and performance monitoring
  • Google Ads, Facebook Pixel, LinkedIn Insight Tag (planned): Advertising and conversion tracking

These third parties have their own privacy policies and cookie policies. We recommend reviewing their policies to understand how they use cookies.

Cookie Duration

Cookies can be classified by their lifespan:

Session Cookies

These cookies are temporary and are deleted when you close your browser. They are primarily used for authentication and security.

Persistent Cookies

These cookies remain on your device for a specified period (from days to years) even after you close your browser. They remember your preferences and settings for future visits.

Managing Your Cookie Preferences

1. Cookie Consent Banner

When you first visit our Service, you will see a cookie consent banner. You can accept all cookies, reject non-essential cookies, or customize your preferences.

2. Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View and delete cookies
  • Block all cookies
  • Block third-party cookies
  • Clear cookies when closing the browser

How to Manage Cookies in Popular Browsers:

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Cookies and Site Permissions

3. Opt-Out Tools

You can opt-out of certain third-party cookies:

Impact of Disabling Cookies

Please note that if you disable or refuse cookies:

  • Some features of the Service may not function properly or may be unavailable
  • You may need to re-enter your preferences each time you visit
  • You may not be able to save customizations or settings
  • Authentication and security features may not work correctly

Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked. Currently, there is no industry standard for how to respond to DNT signals. We do not currently respond to DNT browser signals, but we respect your cookie preferences set through our cookie consent banner.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date.

More Information

For more information about how we handle your data, please see our:

Contact Us

If you have questions about our use of cookies, please contact us: